The customer called because their Whirlpool dishwasher had suddenly become completely unresponsive. No lights appeared on the control panel, no buttons responded, and the unit would not start any cycle. They had already checked the circuit breaker and confirmed the outlet had power.
Our technician diagnosed the issue as a failed main electronic control board. A power surge had damaged the board beyond repair. We replaced the control board with a genuine Whirlpool part and also replaced the door latch assembly, which showed signs of wear that could cause future issues. After installation, we programmed the new board, tested all wash cycles, and verified the door latch engaged properly on every close.
We repair all Whirlpool dishwashers across Gilbert and the Phoenix Metro area. Same-day appointments available.